Why Why are you getting rid of the simple capture

Question

The capture was simple.

Employees out buying stuff captured the invoice / receipt.

We had multiple people out doing this. We didn't require MFA OR multiple login's because it was a simple capture utility.

Now you have announced this assist rubbish will have to be used for capture with MFA and no shared accounts.

Thanks a lot..

Harper65yt · Answer

MYOB removed the simple capture feature, replacing it with MYOB Assist, which requires MFA and personal accounts. Users miss the old utility because it allowed multiple employees to upload receipts easily without extra logins. Now capture is more secure but less convenient for shared team use.

PPEMYOB · Answer

Except it's really not, because staff keep getting logged out. We are a trade and have constant turn over, so having to manage yet another login for staff is frustrating and time consuming, especially when they are apprentices who use it maybe once a month. You have now made us do extra work and are now charging us more - just to manage something that was working in the first place.

An app that just takes photos and sends them to in-tray does not need MFA at all times. MYOB needs to stop giving us platitudes and figure out a way to to make this easier for their clients. If MFA has to stay, make it better. No one wants 30 individual staff logins to MYOB to manage receipts.

JB62 · Answer

I agree with everyone's comments on leaving Capture alone. It works well & everyone can add their receipts very easily. Why get rid of something that works well. And there is not connection to MYOB itself so the data is safe. It just makes it harder for everyone who uses Capture to now have to set up something new & tricky.