Hello MYOB.
I am getting an error when I attempt to save an invoice as a recurring invoice.
Please see image attached.
Thank you.
Hello Chris,
I hope all is well.
Just following up on the progress to when this issue will be resolved.
I am paying for a service to you which does not deliver.
We really need to be able to save recurring invoices that have “blank rows” inserted.
Please asdvise when we can expect to have this resolved.
Thank you, Philip
Thanks Chris for your acknowledgement.
Hopefully the development team will be able to resolve it fairly soon.
Will leave it in your and the development team hands and look forward to being notified when it is fixed.
Thank you for your time as it is greatly appreciated.
Thank you, Philip.
Hi PhilipYou are right, the blank row is causing the problemI will report this to the development teamThanks so much for the feedbackChris
Thank you for your reply.
There is no recurring transaction with the exact same name “Harvey”.
However, the invoice does have “blank rows” inserted.
Would you mind testing at your end creating an invoice which uses both “line items” and also “blank rows”.
I use blank rows to enter additional information/description.
Thank you for your time,
Philip.
Good MorningThank you for the feedback on this errorI have tested this issue and cannot duplicate.Could you check that you don't have another recurring transactions with the same name 'Harvey"Thanks Chris
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