Came into work on a Saturday to catch up and MYOB will not allow any thing in unallocated to match up....can't allocate....can't connect to intray!!! NOT HAPPY!!! I need this working so I can catch up on a weekend!!!
So annoying..
Yep, price keeps going up and less support!!
Any idea if MYOB are even aware, still not able to allocate transactions.....support from MYOB is not great, lots of business people do accounts over a weekend!!
Same here, I'm trying to allocate my bank transactions and keep getting this message :
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Very frustrating when you cant get in touch with MYOB on the weekend.
I'm also not able to match transactions which I need to do for end of month
A basic function could not match bank feeds. This has interfered with my getting the wages completed by the 31 Jan 26, a program that is making my job difficult and to stay compliant with the Tax office.
Could not work yesterday and the problem is still there....fix it MYOB this is rediculous the program is not working. It is imposible to get in touch with you??????
Not happy.
I also are having problems
Same here, this has been frustrating, as the issue has been ongoing since yesterday afternoon. Given it’s month-end, I initially thought it was a local compute issue. We need MYOB’s urgent attention to resolve the “unable to allocate/match transactions” issue as soon as possible.
Is anyone's program working now? I've just logged back in and same problem as yesterday. Have to love monthly invoice from MYOB was emailed to me last night.
Same
We been asking for help for last eight hours now. Contact via help myob practise, it myob system error. No Clear cache, we all tried that issue before. I have open at less 10 files, same issue. Hoping tomorrow wake up and issue will be fixed, not working. BAS TIME!!! = $$$$ All files are online
This appears to be a MYOB system issue affecting Bank Feeds and In Tray. Clear cache or use incognito for temporary access, but contact MYOB support for urgent resolution and use the desktop version if it works as a workaround.
same
Would really like to know when this is going to be resolved. Not good enough.
And me too. Hopefully the number of us with the same problem means MYOB will act super-quickly? Fingers crossed...
I was able to get around it by going incognito for 30 minutes, but now it won't let me do anything with bank transactions or uploads in either screen; is this still affecting everyone else?
same happening here very frustrating when you cant get ahold of myob
Same as the above, very frustrating. Refreshed emptied cache etc etc etc
I am able to allocate in the desktop version but it also looks like some of my bank feed rules have been automatically approved instead of saying rule applied and then letting me accept it. I'm having to go back and find the transactions that need documents attached and "cheque numbers" changed.
Same here - not happy! Cannot allocate any transactions and its the end of the month!
Same! Just put a post on MYOB Partner HQ on FB saying this. There's no one complaining about this there yet.
Me too - I can't allocate transactions that are unmatched in my In Tray
Same here - it's bas time, need to be able work NOW
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