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NAB Bank feed not coming through

rosstellis

Good morning,

Bank feed to MYOB has stopped coming through since 13/02/2026. Please advise if this is a known issue and what can to be done to fix the issue.

Thanks

Ross

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KateB1973

I was on the chat yesterday for 2 hours while they apparently sorted it, not sorted, have been on chat for 2 hours this morning, they reckon. it will be sorted, had to send through all my bank statements for 3 accounts? I told them it isn't just me who is having the problem

Doreen_P

Hi @KateB1973 and @Mikltov,

You haven’t had any ANZ bank feeds coming through since 11/2, and your NAB feeds are still missing as well. The earlier NAB bank‑feed issue on our end has already been resolved, so if neither bank is sending through data, something in your specific setup may need a closer look. Your best next step is to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

Cheers,

Doreen

Mikltov

I Still havent recieved any bank feeds form NAB.

KateB1973

Im with anz and havent had any bank feeds since 11/2. not happy considering it is now the end of the month

AuroraQld

Can I please get the link for the notifications page for future reference? Thank you

Genreve_S

Hi @raynass,

Sounds like your bank feed’s been quiet for a while. When transactions stop coming through, it’s usually just that one account playing up.

The best move from here is to pop a support ticket in via My Account, or jump on live chat through MOCA, our virtual assistant, so the team can check it out for you.

Regards,
Genreve

NatS7

We are not receiving our bank feed either. Last import 13/02. We are with NAB also and this is the first time that we have had this issue. We were previously with Westpac and had this issue. We don't have duplicates either, only no bank feed coming in and are still showing as bank feed ready. This is a big transaction day for us for mid month payments so it is very annoying. We have waited to see if this problem would resolve and it hasn't so far.

raynass

Having the same problem on Acumatica. All with NAB. It's not about any duplication, simply that bank feeds has not updated since the 13/02.

Julesvon

I am having the same problem, not bank feeds since 14/02/26, but then hit get bank feeds and i have received feeds back to October 2025.

SDuddy

We are also not receiving NAB bank feeds this morning.

MichelleSut

Same issue here, NAB accounts not updated with bank feeds since 13/2/26

Look forward to a fix soon...

accountspayable

The issue is now showing in the MYOB notifications page so they are aware of it and are working on it by the look of things - this is the notice:

"We are currently investigating an issue where some customers may see duplicate Bankfeeds imported into their files for transactions dated between 2 February 2026 and 13 February 2026.

While we work on a fix:

If your file is affected, please do not allocate Bankfeeds dated within this period.
If you have already allocated Bankfeeds for this period, please unallocate those transactions.

We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it."

Thedocspayable

My work is also with NAB, and we have very recently connected our accounts to MYOB Bank Feeds.

Yesterday all transactions reconciled up to the 13th Feb fine, this morning, all previous reconciled transactions have shown up from the date of the connection (2nd Feb for tester account, 10th Feb for other accounts) between MYOB and NAB, and no transactions from the 14th Feb onwards.

What has happened and do I need to contact NAB to get this sorted?

Row78

Forgot to say - I am with NAB

accountspayable

Yes, I have also found my previously reconciled transactions from 12th and 13th are still showing in my bank feeds even though they have already been reconciled. No new transactions are dropping into the bank feeds from 14th onwards..!?

Row78

I also have had no bank feeds through since the 13th so then went to "Get Bank Transactions".

BIG MISTAKE!!!

I now have transactions that go back to 2023 onwards - thousands of them.....

There is obviously a major error / problem with MYOB bank feeds this morning.