I HAVE NOT BEEN ABLE TO EMAIL A PRIORITY CLIENT SINCE LAST WEEK AND CANNOT FIND A SOLUTION
THIS EMAIL ADDRESS HAS ALSO BEEN AFFECTED admin@success5.com.au
WOULD YOU RESPOND WITH A SOLUTION
Hi @GAVANNOYED,
The screenshot you shared helped paint a clearer picture of what’s been happening with your emails. When you see a Diagnostic‑Code reject message like that, it means the email address has been blocked on our end, which is something our team can check and remove for you. The quickest way forward is to reach out to our team on Live Chat via our virtual assistant, MOCA, so they can sort out the block and get your emails going through again.
Cheers,
Doreen
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