Superfund not in list

Question

Hi,

We have a  staff who's super fund is Acenda Life Insurance.

ABN: 68964712340

USI:6894712340017

However, I am unable to find this super in MYOB Super fund list.

Can you please suggest what we should do?

Thank you

Doreen_P · Answer

Hi @tshero1,

Thanks for sharing the fund details, that really helped. I checked the ABN for Acenda Life Insurance in the Super Fund Lookup tool and noticed there’s a contribution restriction on the fund. This could explain why it’s not letting you create it. A quick call to the fund should help confirm exactly which details they want you to use, so you can enter everything correctly and get those super payments processing smoothly.

Cheers,

Doreen