Unable to update bank details for online payment transaction

Question

I'm trying to update a MYOB online payment transaction made in Feb 2026 with the correct account details so I can reconcile however get an error message saying "you can't edit transactions from a previous financial year". I've checked the financial year settings which are correct. I've also checked the bank account default settings for sales payments which is also correct.

Doreen_P · Answer

Hi @bgordonelect,

When an online payment is migrated from AccountRight into the new file, it comes across as historical data. The same thing applies if the date sits in a financial year that’s already closed in the new file. Once that happens, the payment is treated as a locked prior‑year transaction. Because it can’t be edited directly, the way to correct it is to leave the original payment as is and post a general journal in the current open year to move the amount to the correct account for reconciliation.

Cheers,

Doreen