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PaySuper - add new staff to default fund

Wendy6171

How does PaySuper deal with a superannuation contribution for an employee with no super fund? I know I have to try to staple the employee first for their details. But if they truly do not have a stapled fund; how do I physically show Myob to set up this employee with our default super fund. Do I just leave the Superannuation field empty in their card and process the SGC lodgment after the pay run as normal?

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Genreve_S

Hi @Wendy6171,

You’ve got it right, Pay Super doesn’t automatically pop new employees into your default fund like some external clearing houses. It’ll only send contributions to whatever fund you’ve actually set up on the employee’s card.

From the MYOB/Pay Super side, you don’t enrol them online through MYOB. You just:

Do the ATO stapled fund check
If there’s no chosen or stapled fund, select your default fund on the employee’s card in MYOB
Pay their super via Pay Super - that payment then goes to the fund you’ve selected

Whether you also need to jump into the fund’s own portal and do a separate “join” or employer registration is up to that fund’s rules, not Pay Super. Some funds will open the membership off the SuperStream data, others still want a join form - so if you’re unsure, the best bet is to check with your default fund directly.

Regards,
Genreve

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Wendy6171

Very comprehensive reply. Thanks for the info. I will instruct all of our employers accordingly.

Wendy6171

To clarify, this was in relation to when the employee is entitled to SG and has no fund. I'm inferring from your response that we have to ensure that the employee is enrolled in a super fund before lodgment. What happens if upon lodgment the employee is entitled to super yet the SGC fund area is blank.

Earl_HD

Hi @Wendy6171,

Pay Super itself won’t create or choose a fund for the employee.

If the employee is genuinely not entitled to SG for that period (e.g. under 18 and not working 30+ hours, or otherwise outside SG rules), then:
- No SG is calculated → nothing goes through Pay Super
- No SGC is needed (because there was no SG obligation)
They can still be paid wages as normal — you just process the pay run with $0 super for them. Once they do become entitled to SG, set up their super fund and turn SG back on going forward.

You generally shouldn’t leave the Superannuation field blank for someone who is entitled to SG and then rely on an SGC lodgement, SG is meant to be paid into a fund (chosen, stapled, or default), not left with no fund attached.

Regards,
Earl