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14/04 Bank Feed delays ANZ (AU) and Bank of Sydney

Mike_MYOB

Hi all,

We have not received bank feeds yet from ANZ (for Australian customers) and from Bank of Sydney.

This will cause some delay in having transactions updated in customer files.

We will work with the institutions to get this data asap and have it sent to your files.

Regards, Mike

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Mike_MYOB

HI @Migrationexpert , we still have no known delay for BNZ and there are (currently) no other complaints on the community forum for delays. It will definitely be best to have your individual situation looked at by support. You can call or chat if you want urgent help rather than waiting for your case. Find all the options at myob.com/contactus

Migrationexpert

Mike the BNZ bank feed is not coming through as of 19 May. There is no issue on BNZ's side and I have created a ticket with support but as always the promised email has not arrived and the issue is not fixed. What is the next step here??

Mike_MYOB

Hi @tbaalham - really appreciate that you have checked the frequency details first.

**Edited response**
If you have transactions from the 15th this would align with the data frequency for ANZ
Tues to Sat are the delivery days, and these are always for the previous days transactions.

So the bank feeds on Saturday 16th, were the transactions from Friday 15th.
Then todays bankfeeds on Tuesday, will cover the Sat/Sun/Mon transactions.

There is no notification about delays for ANZ today yet, so I would expect this all to update soon for you

tbaalham

No ANZ feed since 15/05 (Fri). ANZ frequency is Tue -> Sat, so the feed is definitely broken. No connection errors from software, just no transactions...

Isaiah_C

Hi @TH140,

Thanks for flagging this. It does look like there may have been a delay affecting some Westpac bank feeds around that time. It’s also worth refreshing the feed by going to Banking > Bank Feeds and clicking Get Bank Transactions.

Bank feeds can sometimes also come through a little later depending on the bank’s delivery timing, so I’d suggest keeping an eye on it over the next business day. If it still hasn’t updated after that, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can check the affected feed more closely for you.

Regards,

Sai

TH140

Our Bank Feed from Westpac has not updated since Saturday 9 May. Is there a known problem with Westpac bank feeds?

Kirra27

No NAB or CBA here either

Mike_MYOB

Hi @Alli24 , thanks for connecting with us on the forum.
Please review the frequency post for more info on how and when your data will get to your file.

Notably this section:

"Please also note, the time the data is sent to your file may change day to day.
We work hard to ensure that the data is sent as early as possible in the day, but there are variables at play such as what time we receive the data from the bank and how large the files are.

Please allow a full business day for transactions to appear before making a support ticket or reaching out here on the forum for an update."

Alli24

I have no BOQ bank feeds 14/5/26 at 8.58am.

LucyB77

Has the bank feed issue been fixed?

I am missing ANZ transactions between 27/4/26 and 11/05/26. i have refreshed, updated bank feeds. What else am i to do?

Michelle55

I started getting issues with bank feed error message on 29/4/26 with no bank feeds coming through at all.

Then the issue was semi fixed on 1/5/26 - but the transactions for 28/4 & 29/4 did not come through but transactions for 1/5 did.

Since 1/5/26 there has been no other transactions come through when I can see in my bank account that it has been active every day.

Can you please advise when this issue will be fixed and all missing bank feeds will come through.

Error messages change from "Update bank feed error", No Internet connection, or "MYOB Connection Lost - so you get booted off"

Bit annoying when its EOM

Steve_TCG

The error message has changed:

tbaalham

Same error here for ANZ.

user841

Receiving below error message 1/05/26 for ANZ bank feeds:

Michelle55

We are getting error message for CBA bank feeds - message is to contact support

JJ1965

Have had this same error message come up all day today 30/4/2026 for both NAB AU and ANZ AU Bank Feeds

260430 MYOB Bank Feed Error.png

vateraPtyLtd

30/04/2026 Bank Feed Update ANZ AU

Bank Feed update unavailable awaiting resolution from ANZ bank for Bank Feed Updates

Reme

Hi,

Have you received bank feeds from Bank of Sydney?

We can only see transactions in MYOB until 20th of March.

Thanks, Reme

Lemaid13

I have not received any bank feeds since 16/4/26 is there a problem

Mike_MYOB

Thanks for your updates on BOQ @Alli24
ANZ has now been received and will be processed
We are still awaiting data from Bank of Sydney

Alli24

BOQ visible now (11am).

Alli24

Hi Mike

I have no BOQ feeds either (14/4/26 @ 9.05am)

Alli