Forum Discussion

Mike_MYOB's avatar
Mike_MYOB
Community Manager
1 year ago

BankFeed data frequency - Australia

Hi there  

If you are an Australia business using the bankfeeds feature in your MYOB software, then this information is for you!

 

Bankfeed data may seem like it comes to your file inconsistently, and well, that might be true, depending on the bank you are with. They are not delivered every day!

Below is a table to help you understand when to expect your transaction data to update.

 

Please note, that days of the week reference the day that the data is delivered, but it will be the previous day/time periods transaction data.

  • For example, 'Tues - Sat' delivery, is providing your transaction data for Mon - Fri
  • Data delivery on Saturday is for Fridays transactions (and so on)

This also means, that for a majority of banks providing Tues - Sat updates, the data delivered on a Tuesday, includes your bank transactions from Saturday, Sunday and Monday.

 

Please also note, the time the data is sent to your file may change day to day.
We work hard to ensure that the data is sent as early as possible in the day, but there are variables at play such as what time we receive the data from the bank and how large the files are.

  • Please allow a full business day for transactions to appear before making a support ticket or reaching out here on the forum for an update.

 

If you're expecting a transaction to show up in your bank feed, but it's not there, you can visit this link to check a few things that may explain why - Missing Bankfeed transactions

 

Let me know if you have any questions and I will do my best to update these posts to include everything you need to know!

Thanks, Mike

Institution

5 days

(Tues-Sat)

6 days

(Mon-Sat)

Monthly

 2 days 

(Tues & Thur)

Adelaide Bank✓    
Armidale Diocesan Investment Group (ADIG)✓   
Anglican Investment & Development Fund✓   
ANZ Commercial Credit Cards✓   
ANZ✓   
ANZ  Credit Cards✓   
ANZ V2 PLUS✓   
Arab Bank Australia✓   
Auswide Bank✓   
BCU Community Credit Union✓   
B & E✓   
BDCU (Berrima District Credit Union)✓   
Baptist Financial Services Australia Limited✓   
Broken Hill Community Credit Union✓   
Bankwest✓   
Bankwest Credit Cards✓   
The Capricornian✓   
Commonwealth Bank Credit Cards✓   
Catholic Development Fund✓   
Central West Credit Union✓   
Family First Credit Union✓   
Goulburn Murray Credit Union Co-Operative✓   
HSBC✓   
BOQ Specialist Credit Cards✓   
BOQ Specialist - a division of Bank of Queensland✓   
Lutheran Laypeople League✓   
The Mutual - Maitland Mutual Building Society✓   
Macquarie Investment Management✓   
Macquarie Bank✓   
National Australia Bank✓   
National Australia Bank Credit Cards✓   
Northern Inland Credit Union✓   
Orange Credit Union✓   
Rabobank✓   
Southern Cross Credit Union✓   
St. George Bank Credit Cards✓   
South West Credit✓   
WAW Credit Union✓   
Westpac✓   
Westpac Business Credit Cards✓   
Westpac Credit Cards✓   
Westpac Term Deposits✓   
Central Murray Credit Union✓   
Anglican Community Fund (Inc) ✓  
Anglican Financial Services ✓  
American Express (Australia) ✓  
AMP Bank ✓  
AWA Alliance Bank ✓  
Bendigo Bank ✓  
BNP Paribas ✓  
Bank of Queensland ✓  
Commonwealth Bank ✓  
Coastline ✓  
Beyond Bank Australia ✓  
Great Southern Bank ✓  
Defence Bank ✓  
Dnister Ukrainian Credit Co-operative ✓  
Rural Bank ✓  
Regional Australia Bank ✓  
Fire Service Credit Union ✓  
Greater Building Society ✓  
Heritage Bank ✓  
Horizon Credit Union ✓  
Hume Building Society ✓  
IMB (Illawarra Mutual Building Society) ✓  
Bank Australia (mecu Limited) ✓  
Unity Bank ✓  
MyState ✓  
Newcastle Permanent Building Society ✓  
P&N Bank ✓  
Credit Union SA ✓  
Queensland Country Credit Union ✓  
Qudos Bank ✓  
G&C Mutual Bank ✓  
Summerland Credit Union ✓  
Suncorp Bank ✓  
Warwick Credit Union ✓  
St. George Bank ✓  
Community First Credit Union  ✓ - 2nd 
DDH Graham  ✓ - 2nd 
Elders Rural Services  ✓ - 5th 
FCCS Credit Union  ✓ - 2nd 
First Option Credit Union  ✓ - 2nd 
Bank of Sydney*  ✓  
MacArthur Credit Union  ✓ - 2nd 
Ord Minnett  ✓ - 5th 
South West Slopes  ✓ - 2nd 
Fonterra Australia  ✓ - 15th 
Devondale Murray Goulbourn  ✓ - 15th 
Sydney Credit Union   ✓
Portfolio Managers  *Quarterly   


*Bank of Sydney feed dates may vary for each customer depending on their statement date.

 

 

 

2 Replies

  • JSAUTO's avatar
    JSAUTO
    Experienced User
    2 months ago

    With the amount of money we pay for subscriptions, bank feeds should be done on real time

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    2 months ago

    Hi JSAUTO​ , you're absolutely right, and the good news..... bank feeds will soon become a legacy service.
    Open banking is now available which is exactly what you are asking for here. A near real time connection between bank account and MYOB.

    You can learn more about open banking here

    When you head to that link to read more about open banking, there is a section at the bottom about switching from bank feeds to open banking which you can read and consider if its the right move for you.