MYOB BUsiness pro -

Hise1963

The annual leave accruals on the employee's payslip are negative, i have tried to fix it and believe that i have set it up properly initially, can you help, some of the suggestions through AI make reference to procedures or tabs that i don't have. A lot of info out there has not kept up with different versions.

Can you help?

David

Genreve_S

Hi @Hise1963, 

 

Yes it does seem odd for your accruals came out negative if it was set correctly. If the annual leave figure is showing as negative on the payslip, the 3 most likely causes are:

• the wrong annual leave setup or pay item is assigned to the employee
• the employee isn’t linked to the correct annual leave item
• there’s been a previous balance adjustment or pay correction that’s pushed the balance down

Best place to check is:

• Payroll > Employees > choose the employee > Payroll details > Leave

From there, check the annual leave item and whether there’s anything in the Balance adjustment field. If it only started recently, I’d also check the last pay run or any adjustment pay done before this started. If all of that looks right and it’s still not adding up, I recommend reaching out to our support team so they can look into other possible causes. You can reach out by creating at ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant. 

 

Regards,

Genreve