I went and clicked on Sign up to PaySuper but didn't get very far as I require my MD to do this. When we now go on there is no Sign up to PaySuper so we do not know what we need to do next.
Hi @nicolarusso,
If your MD is the one who needs to complete the setup, they’ll need to sign in and finish the Pay Super registration from their side. The person completing the sign-up generally needs to be the online admin or file owner for the MYOB file.
If the Sign up to Pay Super option has disappeared after you started, it can mean the registration is already partly in progress. I’d first get your MD to sign in and go through the Pay Super setup steps here:
Set up Pay Super
If the option still isn’t showing after that, please contact our support team so they can check the registration status and help reset it if needed. You can reach out by creating a ticket in My Account or connect with our live chat team through MOCA, our virtual assistant.
Regards,Genreve
Self-help & Learning
Level up your skills and find answers across all MYOB products
Help Guides
MYOB Academy
