receivables reconciliation with tax report

Vikash_Naidu

not sure why Iam not able to extract receivables reconciliation with tax report

 

Any help will be greatly appreciated 

 

Genreve_S

Hi @Vikash_Naidu, 

 

Thanks for sharing the screenshot. It looks like the Receivables reconciliation with tax report is opening, but failing to load properly.

Here are a couple of things you can try:

• sign out of MYOB, clear your browser cache, then sign back in
• try running the report in a different browser
• go to Settings > Reports settings, then click Save and Save again
• try running the report for a shorter date range first

 

If it’s still not working after that, it's best reach out to support so the file can be investigated further. You can either create a support ticket through My Account or connect to Live Chat through MOCA, our virtual assistant.

 

Regards,
Genreve