Hi all
I am new to this forum and I am hoping someone can point me in the right direction. I have a feeling this issue is related to the network and I have added the log below. Basically AO runs fine on the server but all workstations take over a minute to open a tax return or even open AO. I have had MYOB check all the registry settings and everything is pointed correctly but even they are stumped. I am particularly perplexed by the "unexpected network error" message. I am guessing it is some stupid setting somewhere so please let me know.
Thanks all
Date Time Type User Machine Application Description System Release Event Log
03/06/2026 10:16:13 Stop KKESH KOUROSH S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2016 Unexpected network error
04/06/2026 13:12:53 Info andre ALPHA C:\MYOBAO\AOSQL\Tax\SYSTEM\OP Config routine completed for SYSWINZ
04/06/2026 13:16:39 Info andre ALPHA C:\MYOBAO\AOSQL\Tax\SYSTEM\OP Config routine completed for SYSCDS
04/06/2026 13:24:01 Info andre ALPHA C:\MYOBAO\AOSQL\Tax\SYSTEM\OP Config routine completed for SYSCDS
04/06/2026 13:24:05 Info SUPERVIS ALPHA C:\MYOBAO\AOSQL\Tax\SYSTEM\OP Page setup named "Capital Gains" font styles corrected
04/06/2026 16:37:27 Info andre ANDREWASUS \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine initiated in silent mode
04/06/2026 16:37:27 Info andre ANDREWASUS \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine completed
04/06/2026 17:27:19 Alert Unable to find the full licence file. Please contact your System Administrator.
05/06/2026 09:55:53 Info ptrov PETES-LAPTOP \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine initiated in silent mode
05/06/2026 09:55:54 Alert TROVAS PETES-LAPTOP \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP User code TROVAS forcibly logged out by Reset routine
05/06/2026 09:55:54 Info ptrov PETES-LAPTOP \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine completed
05/06/2026 10:13:53 Info andre KOUROSH \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine initiated in silent mode
05/06/2026 10:13:54 Info andre KOUROSH \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine completed
05/06/2026 10:19:13 Stop TROVAS ANDREWASUS S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2022 Unexpected network error
05/06/2026 10:19:15 Stop TROVAS ANDREWASUS S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2022 Unexpected network error
05/06/2026 10:19:16 Stop TROVAS ANDREWASUS S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2022 Unexpected network error
05/06/2026 14:08:28 Stop KOUROSH Cannot register debug window class: Class already exists.
09/06/2026 10:41:38 Stop KKESH KOUROSH S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2018 Unexpected network error
09/06/2026 10:42:04 Stop KKESH KOUROSH S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2019 Unexpected network error
11/06/2026 14:13:26 Info ptrov PETES-LAPTOP \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP New user with login code "TROVP" added via User Import
11/06/2026 14:14:00 Stop Machine name not unique
11/06/2026 14:14:26 Stop Machine name not unique
11/06/2026 14:22:38 Stop Machine name not unique
11/06/2026 14:22:50 Stop Machine name not unique
11/06/2026 14:23:09 Stop Machine name not unique
11/06/2026 14:23:25 Stop Machine name not unique
11/06/2026 14:24:02 Stop Machine name not unique
11/06/2026 14:28:44 Stop Machine name not unique
11/06/2026 15:20:59 Alert Unable to find the full licence file. Please contact your System Administrator.
11/06/2026 15:21:11 Alert Unable to find the full licence file. Please contact your System Administrator.
11/06/2026 15:57:46 Alert Unable to find the full licence file. Please contact your System Administrator.
11/06/2026 15:58:53 Alert Unable to find the full licence file. Please contact your System Administrator.
11/06/2026 16:02:07 Alert Unable to find the full licence file. Please contact your System Administrator.
12/06/2026 14:17:10 Stop TROVP PETES-LAPTOP S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2023 Unexpected network error
12/06/2026 14:17:11 Stop TROVP PETES-LAPTOP S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2023 Unexpected network error
15/06/2026 19:20:13 Stop TROVAS ANDREWASUS S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2022 Unexpected network error
15/06/2026 19:20:15 Stop TROVAS ANDREWASUS S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2022 Unexpected network error
15/06/2026 19:20:20 Stop TROVAS ANDREWASUS S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2023 Unexpected network error
15/06/2026 19:20:22 Stop TROVAS ANDREWASUS S6:\\ALPHA\MSSQL\AOTAX1\TAX\Tax2023 Unexpected network error
16/06/2026 14:58:21 Info andre ALPHA \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine initiated in silent mode
16/06/2026 14:58:22 Alert SUPERVIS ALPHA \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP User code SUPERVIS forcibly logged out by Reset routine
16/06/2026 14:58:22 Alert KKESH ALPHA \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP User code KKESH forcibly logged out by Reset routine
16/06/2026 14:58:22 Alert TROVP ALPHA \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP User code TROVP forcibly logged out by Reset routine
16/06/2026 14:58:22 Info andre ALPHA \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine completed
16/06/2026 14:59:06 Info andre ANDREWASUS \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine initiated in silent mode
16/06/2026 14:59:07 Info andre ANDREWASUS \\Alpha\myobao\AOSQL\Tax\SYSTEM\OP Reset routine completed
