Superannuation still processing

wjdavidson158

In one of my clients' files, there are three super payments made last Wednesday that are still processing.  Because of some issues we made the three payments on the one day.  The payment still has not come out of the clients' bank account.  That is a week ago.  What is going to happen if this occurs next Wednesday when pay super starts???

Princess_R

Hi @wjdavidson158,

 

It’s great to see you getting organised for Payday Super.

 

Sorry for the slow reply. At the moment, this is still within the usual Pay Super processing timeframe, which is around 5 to 10 business days. You can keep an eye on the payment status in the file for now. If it goes beyond that timeframe, please reach out to our Pay Super team so they can look into it further from their end.

 

Once Payday Super starts on 1 July 2026, contributions need to hit the employee’s fund within 7 business days of payday. If a payment slips through, the ATO has indicated it’ll take a more supportive approach in the first year where employers are making a genuine effort to comply. For more info, check out this link.

 

Cheers,

Princess