Amendment to STP Finalisation from 2024/2025

Question

I'm needing to update an employees EOFY STP finalisation to include a RFBA amount for an exempt novated lease. The novated lease was a deduction in the employee MYOB pay template, but the RFBA amount did not pull through in the STP finalisation and was not manually added at the time of finalisation. How do I reverse this finalisation and amend this?

Isaiah_C · Answer

Hi @KNIGHTH,

Thanks for explaining that, and I’m sorry to hear you had such a hard time trying to get through to us. Because 2024/25 is still within the payroll years MYOB supports for STP finalisation and amendments, you’d normally be able to update that year in the file. Since your subscription changed after you stopped using MYOB for payroll, it does sound like that may be what’s affecting your access. We also have an internal process around reactivating a subscription for STP finalisation where needed. The best next step would be for our team to check the file and subscription setup for you so we can confirm what access is available and how this amendment can be lodged. Reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can look into it further.

If it turns out the file can’t be amended through MYOB, corrections for older payroll years need to be handled directly with the ATO using manual payment summary forms, and payroll reports such as Payroll Activity, Payroll Register or Payroll Summary can be used to confirm the figures needed.

Regards,

Sai

KNIGHTH · Answer

Hi Genreve,

Thanks for the reply.

I have been unable to amend the STP finalisation as it says I don't have the appropriate permissions. I am the administrator so this shouldn't be a problem.

We did change our subscription last year as we are no longer using MYOB for our payroll so I suspect this is why. I tried to call MYOB in relation to this and couldn't make it through to someone despite the 2 hour wait on hold. How do we amend this STP file if we no longer have access under our subscription?

Genreve_S · Answer

Hi @KNIGHTH,

As you mentioned, you certainly need to unfinalise your file first.

You can also read through the steps here: Resubmission of STP finalisation file.

In simple terms:

* unfinalise the affected employee in EOFY finalisation
* update the payroll details so the missing RFBA amount is included
* send an update event if needed so the corrected YTD figures are reported
* check the payroll and YTD figures match
* finalise the employee again once everything is correct

If you’re working on an older payroll year, keep in mind the software generally only supports the current and previous payroll years in EOFY finalisation, so older years may need a different path.

Regards,
Genreve