Payrun set to wrong payment method

nikmyobsetting

Hi, I have been running the pay runs to electronic payment not realizing this was incorrect because I have been manually doing online banking payments. Now I have all of the pay runs sitting in the electronic clearing account. If I match the transactions it doubles up on the total paid amount and throws everything out. I have all the transactions waiting to be matched. Do I have to reverse all the pay runs and redo them? Is this possible even though I have paid the super for these pay runs?
I am getting a lot of conflicting advice.

Princess_R

Hi @nikmyobsetting,

 

Sorry for the slow reply. You usually won’t need to reverse and redo all the pay runs, and the super payments won’t stop this from being fixed.

 

What normally causes the double-up is when a Spend Money transaction has been created for those payments while the pay runs were recorded using Electronic Payments. Since the pay run is already sitting in the Electronic Payments window, you’ll need to download the bank file first so it shows up properly as an option in bank feeds. Don’t upload it to your bank again, since the payments have already been made. If a Spend Money transaction was created, or if the bank transaction was manually categorised, those transactions will need to be deleted first so things don’t double up once the bank file is downloaded and matched.

 

Cheers,

Princess