EOFY Finalisation doesn't match Payroll Report

Question

Hi there, I have just started to finalise the year, and the EOFY finalisation report doesn't match the Payroll Activity Report. I have found it to be 2 employees, 1 hasn't recorded this weeks pay, and she only started last week, and the other, I am still searching as it is a smaller amount and NOT from this weeks pay.

EOFY finalisation summary

payroll activity report

The super amount is showing in the EOFY - so some information has been sent to the ato.

how am i supposed to fix this?

Thanks

Simone

Doreen_P · Answer

Hi @BineBarDining,

Sorry for the late reply, and thanks for attaching the screenshots. A good next step is to check whether the Payroll Register matches the Payroll Activity report, and also double-check the date filters on each report to make sure they’re lining up exactly. With one employee tied to this week’s pay and the other being a smaller older amount, even a tiny report filter mismatch can be enough to throw the numbers off. This guide steps through report mismatches and how to fix them. If it’s still not lining up after those checks, please reach out to our support team via the Contact Us page so they can take a closer look at what’s going on.

Cheers,

Doreen