Hi MYOB Support Team,
We are trying to process our 1st payroll for the new financial year but are not having any success.
The system is pinwheeling when we press record. We are unable to record pays.
Would you please assist us.
Regards,
Ginny H
Hi everyone,
Sorry for the late reply. If you’re hitting the same pinwheeling issue when recording pays, this usually needs a script to be run on the file. The best next step is to reach out to our support team so they can run that for you and help get your pay runs moving again. A very uninvited first-payrun-of-the-year gremlin, but this one does usually need the support team to step in behind the scenes. You can contact them at Contact Us page.
Cheers,
Doreen
Good Afternoon,
We are having the exact same error... hoping MYOB can update on this ASAP.
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