Update Event Creating Zero Payroll Entries

Nathou

I am sure myob has had this issue for the last 2 years, I was told it was fixed but it is not.  Today we had to push through and update event, which has now created a zero payrol entry for every single employee we have had throughout the year, this is about 100 entries.  I now have a list of payslips the system wants to send out to everyone.    Why can't myob fix this mistake !!!!

Princess_R

Hi @Nathou,

 

Zero-dollar pay slips get created as part of the STP update event when MYOB sends updated YTD figures to the ATO.

 

At the moment, there isn’t a setting to stop them appearing in the Email or Print Pay Slips screen. The current workaround is to manually mark them as “Already Emailed or Printed”. I know that’s not ideal, especially when the last thing you want is for those to go out to your employees. This has already been raised on our Ideas board, so it’s worth adding your vote there too to help push it along.

 

Cheers,

Princess