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Trying to finalise EOFY

JessMYOB2526

Hi,

I'm trying to finalise EOFY and my payroll reports are correct, terminations reported, and all accepted status by ATO. However, the YTD verification Report does not match my payroll report. The missing amounts belong to two recent terminated employees. Their termination pay shows accepted status by ATO so not sure why that data has not come into the YTD verification report. Is anyone else having this issue or had this issue in the past. Any solutions? Thanks

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Accepted answers

Marlyse

Have you tried sending an "Update Event" - this is the first thing I would try as it "normally" fixes most things.

I have noticed with some terminations they don't show up in the Gross Wages part of the report and are further down

All comments

JessMYOB2526

Thank you for your help. The update event came up with an error, however when I tried the next day, it worked.

Princess_R

Hi @JessMYOB2526,

Hopefully the update event works like @Marlyse suggested, and thanks @Marlyse for sharing your solution.

Make sure you undo the termination and change the employee back to active before you send the update event. Once your reports are matching again, you can re-terminate the employee.

Cheers,

Princess

Marlyse

Have you tried sending an "Update Event" - this is the first thing I would try as it "normally" fixes most things.

I have noticed with some terminations they don't show up in the Gross Wages part of the report and are further down