STP Error CMN.ATO.GEN.SML03

sbee1

Hi!

I have 2 STP errors with this code.  I have re entered employees details and send an update to the ATO.  The pay runs still show 'accepted with errors'.  I have done subsequent pay runs for the employees with the errors and the subsequent pay runs have been accepted.  

Any hints to fixing the 'accepted with error' pay runs?

I contacted the ATO and they said to contact MYOB!

Also, is their any way I can speak to someone at MYOB.  Phone number would be great please

Princess_R

Hi sbee1,

 

Yes, you can usually still finalise 2025/26 as long as your current payroll reports are all correct and your latest STP event has been accepted.

 

The “Accepted with errors” status will still stay on that original submitted report even after you’ve fixed what caused it. There isn’t an option to change or clear that status afterwards. Since you’ve already updated the employee details which is great, and sent an update event, the employees’ latest year-to-date payroll totals will be sent through to the ATO. For more info, check out this help article. You can also find our team's contact number on our support page.

 

Cheers,

Princess