Pay Day Super was debited to our Bank A/c on 2nd July 2026 but employee has not received the amount into their Super by today 7th July.
Hi @PeterMaree,
Thanks for checking in! This would still be within the normal processing timeframe. Under Payday Super, contributions generally need to reach the employee’s super fund within 7 business days, so I’d recommend keeping an eye on the payment status for now. If it’s still showing as processing after that timeframe, it’d be a good idea to reach out to our team so they can check where the contribution is up to or what might be causing the delay.
Cheers,
Princess
Self-help & Learning
Level up your skills and find answers across all MYOB products
Help Guides
MYOB Academy
