Called MYOB to run a script as payroll would not record. Script run so pays will record. Now all staff entitlements have been zeroed. Entitlement Categories are all set to roll over. Case number 03226317. Staff pays will have incorrect leave balances.
Hi belindahowie,
Thanks for reaching out. The script itself shouldn’t create extra issues, as that’s not how it’s designed to work. There is, however, an issue where leave entitlements don’t carry over properly, even when the entitlement categories are set to roll over. Because this needs to be checked in your specific file, you’ll need to get in touch with our support team through one of the support options on our website so they can investigate it directly and recalculate the entitlement carryover balances if needed.
Cheers,
Princess
Self-help & Learning
Level up your skills and find answers across all MYOB products
Help Guides
MYOB Academy
