Pay Super / Super payments transaction number always comes up as PS000001.

Question

The Pay Super / Super payments transaction number always comes up as PS000001.

I have to manually update the super payment transaction number every time.

Is there a setting in the 'business' online software that makes it create the super payment transaction as the next sequential number when creating the super payment in Pay Super ?

scott12 · Answer

Thanks Doreen,
I have lodged a support request.

Cheers Scott

Doreen_P · Answer

Hey @scott12,

Thanks for flagging that. We’re aware of an issue where the Pay Super reference number isn’t updating and it’s already on the radar of our dev team. At the moment, there isn’t a setting in the online software to make the super payment transaction number automatically roll to the next sequential number. It’d be a good idea to create a support request via My Account so the support team can add your account to the list of affected users and make sure you receive updates once this has been resolved.

Cheers,

Doreen