Unable to insert Ethical Australian Ethical Super

Question

Hi ..  really small business with just two employees.  All fabulous with Australian Super however one employee is with Australian Ethical Super and after inserting the name in the super fund line all other lines are dulled out preventing me from adding the USI number and the employee's account number.  Can anyone help please

Doreen_P · Answer

Hi @maggiemason303,

Those fields being greyed out is usually expected. When you select the super fund name from the dropdown, MYOB auto-fills the SPIN/USI and ABN, which is why those fields can’t be edited manually. The key thing is to make sure you’re choosing the fund from the dropdown list rather than typing it in freehand. You can also check this guide for more info: Set up superannuation funds. If it’s still not letting you add the right fund or member details, it’d be best to reach out to our support team via the Contact Us page and include a screenshot of the window you’re getting stuck on.

Cheers,

Doreen