Payroll Issue - Prepare electronic payments

tgibbs

I am having an issue balancing our MYOB with our bank accounts and I think some of the issue may be that there are transactions sitting in "Prepare Electronic Payments".

 

We manually pay our employees via EFT from our bank account and process their pay in MYOB.  Their payroll entry and the bank transaction are already matched in MYOB.  All employees are set with the Payment method of 'Cheque'.  No one is set to be paid electronically.  I am not sure what to do with the transactions that are sitting in 'Prepare electronic payments' section but really need some help with what to do next.

 

Thanks!

Doreen_P

Hi @tgibbs,

 

That does sound a bit confusing, especially when you’re already paying the employees manually and the bank transactions are already matched. For the transactions still sitting in Prepare Electronic Payments, you can download the bank file for them, but don’t upload that file into your bank portal. That can help clear them from the window without actually sending the payments again. You can also check this guide for more info on electronic payments: Making electronic payments.

 

Cheers,

Doreen