Payroll & STP misaligned

Question

I have 3 pay runs that are showing on the pay runs page.

* First pay run (missing from STP, done before STP was set up) 
* 2nd pay run put through, reversed and corrected.
* 3rd pay run went through correctly

I can't seem to get the first one to appear anywhere else for reporting and reconciliation.  The resend on STP doesn't pick up the run. Though super appears as paid.

Previous instructions shown in this forum indicate you need to do an updated pay run, which updates the YTD balance I don't see that.

I want the correct pays to be showing in the ATO STP/EOFY and BAS. What can I try next?

I have logged a support request. However, I am still awaiting a reply.

I am aware there are other similar posts but they do not actually answer the question and can no longer be replied to.

Marlyse · Answer

You don't physically pay it again to the employee.  You just need to delete the original pay that was not done via STP (this is a simple delete as it hasn't been lodged to the ATO via STP) and re-enter it using all the same dates and when it asks to send to ATO say yes.

That is it.

You will need to go back into the Payroll Reporting Centre and wait to see when it has been accepted.

If the STP report still doesn't match the Payroll Activity Report just send an Update Event and that should fix it.

Hope this helps

Mattyy · Answer

Ah,  yes. the run was done before STP,  if I delete and put in STP can I avoid paying it again, though?  That was my concern now.

Doreen_P · Answer

Hi @Mattyy,

I can see why that would be confusing. The reason the first pay run isn’t showing in the STP reporting window is because it was processed before STP was set up. Pay runs recorded before signing up for STP won’t appear there. What you can do instead is send an update event so the ATO has the updated figures for the employees. Once that’s been sent, you can check the YTD verification report to make sure the figures are now looking right. You can find the steps for sending an update event under the FAQs in this guide: End-of-year finalisation with Single Touch Payroll reporting.

Cheers,

Doreen