My client is having problems confirming his mobile number to authorise super payments. Upon registering for payday super, my client never received the mobile verification email from MYOB. To get around this for the first week of July, they added me (their accountant) as an Authoriser and I received email to verify my mobile number immediately and have been able to authorise super for them. I submitted a support request on the 8th July and have had no response. We have followed the instructions and all the workarounds suggested everywhere and my client (who is the owner of the file, payroll administrator etc etc cannot verify his mobile number!. It is beyond frustrating!. Hope someone can help.
