EOFY Finalisation report is not reconciling to the payroll activity report

Question

There are pay runs that aren't appearing in the STP Reporting section. I believe this is because STP reporting was setup after those pay runs had already been processed. I have since corrected all STP-related errors and submitted an Updated Event, however the missing pay runs still do not appear in STP reporting. Can you please advise whether these historical pay runs can be reported retrospectively, or if there are any additional steps required to ensure they are included in STP and reported correctly to the ATO?

Princess_R · Answer

Hi @Jessica0039,

You’ve done a great job checking the employee’s Pay History. That’s usually the first place we recommend checking when the Payroll Activity and Payroll Register reports don’t match, so it’s a little unusual that there aren’t any manual adjustments showing. To help narrow down where the difference is coming from, please run the Detailed versions of both the Payroll Activity and Payroll Register reports for the same payroll year and date range.

Once you’ve identified the pay or amount causing the difference, you can correct it by either processing an adjustment pay or reversing the pay run that caused the mismatch, depending on the situation. I’ve included some links below with more information:

* End of year finalisation with Single Touch Payroll reporting
* Payroll Activity Not Matching Payroll Register & STP2 Gross Figures
* STP Summary of Payments not Matching Payroll Activity Report

You can also contact our team by phone or start a live chat with MOCA, our virtual assistant, for one-on-one support.

Cheers,

Princess

Jessica0039 · Answer

Hi Princess!

The Payroll Activity and Payroll Register reports do not agree for one employee. I've checked whether there were any manual adjustments made as well in the pay history section, but there weren't any.

The reports also do not reconcile to the EOFY YTD Verification Report, which is why I'm trying to identify the source of the discrepancy.

Could you please advise how this can be resolved?

Princess_R · Answer

Hi Jessica0039,

Good question. If STP was only set up after those earlier pay runs were processed, those pays usually won’t show in the STP reporting tab. The main thing to check is whether your Payroll Activity report and Payroll Register report match for the full payroll year.

Since you’ve already sent an Update Event, that should push the correct year-to-date totals through, even if those older pay runs still don’t appear in STP. What you’ll want to check now is that the EOFY YTD verification report matches the Payroll Activity and Payroll Register reports.

Cheers,

Princess