nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

MYOB Accountright Certificate error

alisonpss

When logging into MYOB Accountright I am getting a certificate error in the browser and unable to continue login. It looks like one of MYOB's certificated has expired

Find more posts tagged with

Accepted answers

All comments

Genreve_S

Hi @Tesco,

Thanks for sharing the screenshot. The AccountRight desktop sign-in issue has now been resolved.

As you’re using Opera, please clear your Opera cache and cookies, then close and reopen both Opera and AccountRight before trying to sign in again.

If you’re still unable to log in after that, please contact MYOB Support for further help.

Thanks for your patience while we worked through this.

Regards,
Genreve

61Myaree54

Seems to be back up and running now. Thank you.

Tandem

Its payroll day for lots and lots of people, this is unacceptable really especially how we are charged hundred and hundreds of dollars now ever increasing prices to provide better service?
Its been 12 hours for an expired certificate, it does not take that long to fix.

Princess_R

Hi everyone,

We understand how frustrating it can be when you’re unable to access your files through the desktop version of AccountRight, especially when it’s an important part of your day-to-day work. We sincerely apologise for the inconvenience and disruption this has caused. While accessing AccountRight through the browser isn’t a long-term solution, we recommended it as a temporary way for customers to access their files while the desktop issue was being investigated and resolved.

We’re pleased to confirm that the certificate has now been renewed and should be working correctly. Please close and reopen AccountRight, then try accessing your file again.

Thank you for your patience, understanding and cooperation while this issue was being addressed.

Cheers,

Princess

TESCO

Unable to log in

PShah

We have logged in through the browser to continue to work while we await MYOB to fix the issue on the App.

AJR076

while its all good and well to say to use the web browser as a workaround we can't do our invoicing on the web browser due to the following: This invoice is read only because the layout isn't supported in the browser. Switch to AccountRight desktop to edit this invoice.

WHICH is why we use the desktop!

PShah

Received below message.

It seems an issue from MYOB's end.

Hoping to receive an update soon.

DRTarps

Same issue here as well.

KWALSHE

I have the same problem

SWelch

We are having the same issue..

haroldlu

Temporary workaround: If you encounter the certificate warning page, type thisisunsafe (no space) in your browser to bypass the warning and allow you to proceed.

SANDYMW

Considering I can't access my custom reports online, that doesn't help me.

DeniseM0710

Getting the message "Warning: Security Risk" when I try to log into Accountright 26.5. I have tried different browsers, restarting my computer, clearing the cache with no luck.

This is the reason why I object to the compulsory online data and being unable to backup my data to my computer. I no longer have control of my data and that is a big issue for me.

NFPITConsulting

This has happened to a number of my clients. This is due to the fact that MYOB has let a security feature (a certificate) expire and all users who try to access the application via that website will not be able to login.

You can bypass this page's security feature, however it's best to contact your IT Provider prior to doing this as doing this is unsafe. As this is a documented issue and is still secure however is just due to MYOB failing to update a security issue, we have deemed the risk worth the tradeoff for our clients and manually enable them.

CONTACT YOUR IT SERVICE PROVIDER BEFORE DOING THIS STEP:

You can bypass this page when on the "Your Connection isn't Private" you can type in: thisisunsafe (edge/chrome only)

It will then continue. DOING THIS MAY OPEN YOUR COMPANY TO A SECURITY BREACH.

If you need an IT Managed Service Provider, feel free to contact me at hello@nfpitconsulting.com

comans123

Likewise happening for me too

comans123

Hi likewise me too having the same issue.

61Myaree54

Hi We are also having this issue regarding the "Your Connection is not Private".

TessNg

Hi, I am using MYOB Desktop AccountRight and have same issue. Cannot find a way to contact MYOB

Princess_R

Hi everyone,

We’re aware of an issue affecting sign-ins through the desktop app when Single Sign-On (SSO) is triggered. Sign-in through a web browser is currently working as expected.

Our Incident Management team is investigating the issue. In the meantime, please sign in directly through your web browser as a workaround.

We apologise for the inconvenience and sincerely appreciate your patience while we work to resolve this.

Cheers,

Princess

MYOBuser25

Just received this as a response to an email I sent

This is caused by a system outage, please follow out status page for updates.
Apologies for any inconvenience.
There is no security incident as such we will be closing this case.

I checked the status page before and nothing was showing

AH1

same

SuFish

Getting this error this morning - any thoughts MYOB? We can log in online, just not through the desktop AccountRight app

SANDYMW

Ditto

JackW1

Maybe something to do with this, I know times are wrong but perhaps they jumped the gun a little

MichaelaJohnson

We are getting the same message too. On the MYOB status page its not recording any outages, but on down detector it is.

SusanMMatthews

So glad it is just not me getting this message :-(

JeanJohn

Same here-MYOB AccountRight

NellieNewbie

No help but experiencing the same and was looking to see if anyone else has been getting this message

MYOBuser25

Same here

Kellie1978

I've received the same message and need to pay our employees today. This needs to be fixed urgently please.

kateme2

AJR076

yes we are getting the same and need to get on to myob like NOW

SusanMMatthews

Just received this message when trying to log into MYOB - need to finalise my payroll

This is saying certificate expired - how does this happen? Need to fix urgently please

Imperial

Same for us.

CJ-Jube

Same here for all our computers - MYOB please FIX ASAP, MYOB isn't much good if we can't log in!

Kelseys

Same for me.

Watersweet

Yes Same here Looks like Certificate is expired

SamH88

Yep got the same problem.

JackW1

Same here, just came on to post about it too.
Cannot log in at all. get error after entering 2fa code

wadavison

Has MYOB's SSL certificate expired? I can't log into MYOB AccountRight SSO using Chrome or Firefox. Get the following. The date on my PC is correctly set to the 06/08/2026.