MYOB has not yet announced how online payments will be handled after card surcharges are banned starting 1 October 2026. Less than 2 months before the ban comes into affect.
Hi Paul @superlightPaulS, After completing the business verification, you can disable the online payments feature.There is a default setting, and you will also need to change any recurring invoice templates you have as well.The instructions for this are hereAlso FYI, there is no fee for sending an invoice and having it paid by bank transfer. The 0.25c + 1.7% fee relates ONLY to when an online payment method is used.
We haven't yet "Upgrade to secure invoicing to email this invoice" as we are unhappy about opening up to all credit card sources. we are OK paying $0.25 to email an invoice but want to retain the use of Bank transfers only (as we currently do) - Can you advise the correct procedure to implement this.
Trying to contact a "Person" for an answer seems impossible, but we certainly do not want to be open to credit card payments, Will someone please answer the question!!!
Hey @Teresa_5_vip
We'll be sharing practical tools and support resources to help you prepare for these changes in the coming weeks. We'll also share product-specific guidance soon so you'll know what to expect come 1 October.
Hi
They have just announced the surcharge will be removed from 1st October, but I'm sure we will be paying for it some how. Nothing was mentioned on the announcement.
Regards
T
Hi @pippypip,
Thanks for your patience while we work through this. If there are any updates, we’ll make sure our customers are informed ahead of time. In the meantime, please keep an eye on your emails and this forum for announcements about upcoming changes.
Regards,
Sai
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