Hello, I need help with a stalled refund request. My client is waiting and the ticket has breached MYOB's 5-day response window.
Hi Sai,
Thank you for confirming that my request is in the queue. Much appreciated.
Hi @AD_P,
Thanks for your patience. We’re currently working through a high volume of refund requests, so there may be a delay in getting back to you. Your request is in the queue, and our team will assist you as soon as an available team member can help. We appreciate your understanding.
Regards,
Sai
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