Super payment returned - clear pay reversal

Question

Hi, we received one employees super contribution back into our bank as they changed funds. Ive followed the "Returned Superannuation contributions" Instructions and paid into new fund, but how do I clear the pay reversal (the negative super amount) in the super payment window?

Thankyou in advance

ColleenYeppoon · Answer

Thankyou

Genreve_S · Answer

Hi @ColleenYeppoon,

Thanks for your question. The negative amount created by the reversal can’t be removed from the Super payments window, and it doesn’t need to be paid.

When submitting the super again, select only the positive reprocessed contribution. Don’t select the negative reversal line, as selecting both will net the payment to $0. You can change the date range to hide the negative amount in the future.

For the full steps, see: https://www.myob.com/au/support/myob-business/payroll/superannuation/returned-superannuation-contributions

Regards,

Genreve