nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Allowances and ATO Reporting

mode

We're looking for explanation for why some of our allowances suddenly stopping being captured via ATO Reporting?

It was suggested by support to changing ATO Reporting Category to 'Gross Payment', but this is not a satisfactory solution as far as we're concerned.

I can confirm this has been a recent event, as previous pay-runs were working as intended. We have been using STP for a number of years without any issues, so to suddenly be faced with these glitches, doesn't inspire confidence.

Is there a way of addressing the imbalance it has created, without changing to a reporting type that doesn't reflect the pay item?

Find more posts tagged with

Accepted answers

Isaiah_C

Hi @Mode,

Thanks for confirming those checks. If the YTD Verification Report doesn't match the Payroll Summary Report, this is because the YTD Verification Report only includes wages reported as Gross Payments. In the EOFY finalisation tab, select the three dots next to the employee's name to open the Individual Summary Payments. This shows the breakdown of other pay items, such as allowances, that aren't reported as Gross Payments. If you add the Gross Payments YTD figure to the amounts shown in the Individual Summary Payments, the total should match the Payroll Summary Report.

The individual employee YTD summary is based on the payroll information in MYOB used for STP reporting, rather than being a separate figure pulled from the ATO. If the figures still don't match after checking this, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can further look into it.

Regards,

Sai

All comments

Isaiah_C

Hi @Mode,

Regards,

Sai

mode

Thanks Doreen,

I can confirm:

ATO Reporting Categories are correctly assigned;
‘Check Payroll Details’ received ‘Nice One’ prompt;
No corrections were made but sent Updated Event just the same;
When comparing ‘Payroll Summary’ against STP YTD Verification report, everything matched.

However the snapshot 'Gross payments YTD' figure on right-hand side of 'EOFY finalisation' tab, is short the allowance values.

Also, are you able to confirm if the individual employee YTD summary reports are derived from MYOB, or do they reflect what's been captured by ATO?

Doreen_P

Hi @Mode,

I can understand why this would be concerning, especially when previous pay runs were reporting correctly. The ATO reporting category should match what the allowance is actually for. Let’s give the payroll categories a quick little check-in:

Go to Payroll > Payroll Categories > Wages, open the allowance and check its ATO Reporting Category.
Go to Payroll > Payroll Reporting > Check Payroll Details and look for any unassigned categories.
If you make a correction, send an Update Event through the Payroll Reporting Centre and wait for it to be accepted.
Run the Payroll Summary and YTD Verification reports again, comparing the amounts by ATO reporting category rather than only the Gross Payments total.

The totals in the YTD Verification report and Payroll Summary don’t always include allowances in the same way, so a difference doesn’t automatically mean the allowance has gone missing. If the reports still aren’t matching, or the affected year has already been finalised, it’s best to check with your accountant.

For more detail, see Assign ATO reporting categories for Single Touch Payroll and End of year finalisation with Single Touch Payroll reporting.

Cheers,

Doreen