Recurring Transaction : Receive Money - JOB

Question

Hello - when creating or editing  a recurring transaction it will not save the "job" . I've tried different browsers but still no luck

AmandaMYOB · Answer

Hey @CHGC

Have you tried clearing the cache/cookies of the web browser you're using your MYOB file in after updating the Job column in the transaction?

CHGC · Answer

Hi - the only option is 'record' there is no 'save' option - when I select record - no error message appears and when I go back into the recurring transaction to check the 'job' is blank again

Isaiah_C · Answer

Hi @CHGC,

Thanks for sending through the screenshot. To select a job, click the highlighted dropdown in the Job column and choose the relevant job. If it still won’t save, an error message should appear, which will provide information on what needs to be fixed. If you’re still having trouble, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account for further assistance.

Regards,

Sai