Creating a New SMSF as Admin and Super Admin

REAgent9

Since July, I have been trying to create a new SMSF and it keeps telling me that I don't have the rights/authority to do so. I am the only user and main Admin across MYOB so I don't know why this is happening and how to solve it. 

 

Any guidance is appreciated. Thanks

Princess_R

Hi REAgent9,

 

Thanks for getting in touch. Waiting that long to get an SMSF sorted is definitely a pain.

 

On top of being the File Owner or Online Admin, you need Pay Super configured and STP active (plus at least one payroll run accepted by the ATO). For more details, check out this guide.

 

If all of that is already done and you're still seeing that authorization error, please contact our support team with your account info. You can reach them using any of the support options available on our Contact page.

 

Cheers,

Princess