Unable to open an employee's card file

Bec_N

Hi!

 

I'm unable to open one of our employee's card file, error "Somethings gone wrong Accountright needs to close".  Looking at previous support posts, it appears a script will need to be run on our file?

 

Last 4 digits of company product serial number: 7799

Company File ID: 1

 

Thanks

Bec

PaulB_13

Hi @Bec_N,
 

I understand that you were unable to open the employee card file because of an error. Thank you for taking the time to provide the details.

I’ve successfully run a fix script on your company file, and you should now be able to open the employee card file without encountering any errors.

Please let us know if the issue persists.

Regards,
Paul