I'm trying to do a payroll run but I keep getting a message I need to update my ATO reporting category but it's greyed out. What do I do now???
Hi @Vadar,
Sorry the Contact Us page has sent you in circles. On our support page, go to Get help from our team and select Support for MYOB Business (browser) and MYOB AccountRight (desktop). You’ll find the phone number and other ways to contact us there.
Regards,
Sai
Well Doreen
I have tried to contact MYOB through the Contact Us page and have just gone around in circles. An email address or phone contact would be much more helpful.
Something so simple shouldn't be this hard.
Cheers Lisa
If it’s the Superannuation Guarantee category that’s playing up and the ATO reporting category field is greyed out, no dramas. Please reach out to our support team via the Contact Us page. They can take a look at what’s happening in your file and help run a script to get your payroll run back on track.
Cheers,
Doreen
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