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Luke1788's avatar
Luke1788
Contributing User
5 years ago

AO ERROR INCDTLS.000016

I prefilled wages into AO, however it could not pass validation because of ' reportable frindge benefit amount must be provided "...

 

The prefill data shows the employer is not exempt from FBT however i can not edit any prefilled information and fill ' o ' in FBT sections , does it means I have to delete all prefilled wages schedule and re-enter mannually?

  • Jesh_D's avatar
    Jesh_D
    Former Staff
    5 years ago

    Hi Luke1788 

     

    Thank you for your post.

     

    Unfortunately, that is correct. To resolve this issue you will need to delete the pre-fill details in the egc worksheet and enter the values manually.

     

    Please let us know how you get on and if you have any further questions.

    • Luke1788's avatar
      Luke1788
      Contributing User
      5 years ago

      Hi Jesh,

       

      Thank you for your reply. Will Myob resolve the issue? Because many clients are earning wages income.

       

      Regards,

       

      Luke1788

      • Jesh_D's avatar
        Jesh_D
        Former Staff
        5 years ago

        Hi Luke1788 

         

        Thank you for your reply. This is definitely an issue I can pass on to the relevant team to review. In the meantime, however, if you encounter any other issues please let us know and we work to resolve it for you.

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