AO ERROR INCDTLS.000016

Hello Luke1788 

Just checking whether you have installed the Hotfix that is now available? I believe the Hotfix has resolved the issue related to displaying more than 3 salary items in item 1 of the return.

Hi Luke1788 

Thank you for your post.

Unfortunately, that is correct. To resolve this issue you will need to delete the pre-fill details in the egc worksheet and enter the values manually.

Please let us know how you get on and if you have any further questions.

Hi Jesh,

Thank you for your reply. Will Myob resolve the issue? Because many clients are earning wages income.

Regards,

Luke1788

Hi Luke1788 

Thank you for your reply. This is definitely an issue I can pass on to the relevant team to review. In the meantime, however, if you encounter any other issues please let us know and we work to resolve it for you.

Hi Jesh,

Thakn you for your reply. 

There is another issue with the AO , seems the tax restimate could only add up a total of 3 wages ?

Please see attached file.

The NO4 wages schedule will not appear in ' tax estimate'

Could you please help ?

Regards,

Luke

Hi Luke1788 

Thank you for your response. 

Are you able to please private message me your full name, serial number and email address so I can further investigate this one for you.

Hi Helen,

Thank you.