AccountRight desktop login difficulty

Hi Dolly

Its not your computer.  That's what MYOB always say

I am having the same problems and when i get into the database it has now crashed 3 times!!  and each time i have to sign on again

I am using Account Right and on average my database crashes Everyday and on others it is up to 3-4 times.  I know its not my computer and internet as i work on different sights and i have the same problem at each of the sights

MYOB - you need to stop blaming the internet and work on making your product more stable

Sue

Hi dollymiss,

When AccountRight can't connect to your company file, you may encounter "Connection error" and "Unable to connect" error messages. I recommend visiting this MYOB Community Forum thread which you may find helpful in resolving this issue. You can also clear your AccountRight cache to avoid some software discrepancies. 

If you're still having problems these help articles have detailed instructions and information that may be of assistance:
 

Error: Connection error

Speed and performance tips

Troubleshooting online files

I hope this helps!

Regards,
Earl

Thank SueB4 - just went out and spent $500 on a laptop and no problems for the time being....Wonder if I can send them the bill - even funnier I wonder if they will pay for it.:) 

Sorry you had to spend money to fix the problem.  Good luck getting MYOB to acknowledge that your computer was Not the problem :)