Accountantlink
When I try to use AccountantLink to import April 2023 transactions into the accountant's system I get an error message that says: “You may not export transactions from purged periods. Transaction...
Forum Discussion
Hi rona
Thank you so much for your post. So that I can better assist can you please clarify if you are using the Import/Export assistant or Accountant Link? If your company file is online you can invite your accountant to access your file to save you having to export the data. I'll give you some help articles with detailed information that may help with your issue:
Provide information to your accountant
Invite a user to an online file
If you still need help please do let me know how you are doing that export.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
Hi Earl
Our accountant does have access to our online file.
The accounting is trying to export the data from my file into his formats using AccountantLink - Send to MYOB Accountants Office.
He gets the message attached.
We have not resolved the matter and help would be appreciated.
Thanks
Rona
