Sebastien_D
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Joined 11 years ago
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Re: AccountRight 2015.4.1 now available
Hi Williams2015, Thanks for your message. If you are receiving the message that it is already installed, it would be best to uninstall all previous versions of MYOB. Before doing so, please make a backup of your company file for safety precautions. Please try this and let us know if you are still receiving the message after uninstalling all other versions. Do not hesitate to contact us again if you have any other questions or concerns. Sebastien MYOB Client Support21KViews0likes0CommentsRe: Why Not? No Category General Ledger Summary Report Previous Tax Year
Hi Trev_Margolin, Thanks for your query. If you would like to populate reports of a past years data, it would best to restore a backup from a previous financial year rollover to view this information. The reason of past data reporting not being stored in company files that have been rolled over is to save space and speed in the file itself. We understand that this is not ideal for all customers but this is the best workaround we can advise of. We do appreciate your feedback however and will be passing it onto the Product Development team for future consideration. Please do not hesitate to contact us again if you have any other questions or concerns.781Views0likes0CommentsRe: AccountRight 2015.2 now available
Hey Shanetileshed and importants, Thanks for your reply. A new link has now been uploaded to the my.myob website with an updated fix of 2015.2. Please uninstall the current version you are using and download this one to continue working on your file. We appreciate your patience and all feedback provided to pass onto the Product Development team. Please do not hesitate to contact us again if you have further queries. Regards, Sebastien60KViews0likes0Comments