LucyMik
Experienced Cover User
Joined 10 years ago
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Re: In Tray not accepting invoices
im having the same problem My In-Tray won't accept any documents. "Something went wrong" warning. I have closed the system and restarted it to try and reset the error but nothing has helped. Is shows loading for long time and then show no documents While in the online version there are 2 invoices in there but also does not accept uploads say "Something went wrong" againRe: GST Return and BAS Lodgement don't match
Hi Thank you for your reply. The GCA GST code it wasn't changed by me or anyone that's the way your system came up (there was no reason for me to do so anyway) I found this code in 2 of my clients. Anyway i went in the edit tax codes and change the name to CAP for those 2 clients, and that solve the problem. Now the GST is mapping into the G10 on the GST return report. and both reports now agreed. that's solve the constant problem with BAS reports. Thank you so much for your help.Re: GST Return and BAS Lodgement don't match
Hi Thank you for your reply. The point is that for a capital purchase i used the GCA gst code as per photo attached because there is no other (no CAP as per your message) and this GCA Gst its not mapping in to G10 return report, thats why the 2 reports are not matching. So Question why there is not CAP Gst code in the dropdown list to choose in the first place? And why the GCA GST code on capital acquisitions does not mapping in the return report and only shows in the GST reportRe: GST Return and BAS Lodgement don't match
I have the same problem each time. the GST Return Report (the BAS one) doesnt take in the capital purchase GST, while in the GST report has the GST on Capital Acquisitions. I was speaking with Myob support just now and he didn't even understand the problem and he was keep telling me to contact with my accountant of what GST to use. Im the bookkeeper of the business and i was trying to explain to him that the capital purchase GST is in the GST report but not in the GST return report and that's MYOB problem and not the accountants (of course he will show the correct GST in BAS but the reports must agree). and the support guy he was keep telling me to contact my accountant!!!!! I ask him many times to tell me which GST code is connected with capital Purchase G10 in the return report and he refuse to answer and insisted to call my accountant.
