RSutcliffe
Contributing Cover User
Joined 10 years ago
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Re: Unable to Delete Uploaded Statement
Hi Earl, The links you have provided don't actually take me anywhere other than the home page. I can't find any avenue to access MOCA or to raise a support case with someone that can assist with this. Could you please provide some clearer guidance? I am aware this MYOB issue has been around for a long time, if there is no solution please just tell me.38Views0likes1CommentUnable to Delete Uploaded Statement
I have uploaded a statement to the wrong bank account. I have followed the support notes and steps to delete the uploaded file and keep getting an error message "Something went wrong. Please try again or refresh the browser". I have; Refreshed the browser Used a different browser Ensured there were no transactions on this upload that had been matched or catergorised I also note this is an issue for many other users and a known MYOB glitch. It's incredibly frustrating to be unable to simply delete a transaction (which you can in Xero, leaving an audit trail) or hide it (which you can on the desktop version of Account Right). Appreciate any assistance you can offer to help.49Views0likes3Comments