dawns1
Experienced Cover User
Joined 9 years ago
User Profile
User Widgets
Contributions
Re: Account Right Premier 2021
Hi Gavin, Gee, thanks for the information. You are right, not particularly what I wanted to hear. I reckon our biggest file crashes at least once a day, generally when I am trying to record a large invoice (about 150-200 line items) which it obviously can't handle. It will take forever to record, then come back with a message of unable to record, timed out and do I want to retry? or other users have made changes to the invoice ( ummm no they haven't) and then continue to time out until I cancel the recording. This can take up to several minutes to record which can be a little frustrating. Big probelms I know but we pay a couple of hundred dollars a month for this service......... Appreciate your honesty over this problem. You are right, have not heard from MYOB at all.757Views0likes2CommentsAccount Right Premier 2021
Hi, We have moved our MYOB files online and after completing what I thought was the end of year roll over (which took about 5 seconds as opposed to an hour or so previous years), it looks as if the invoices still all appear for the 18-19 year when I would have thought they should have been purged. Our data file has always been on the large side and I am worried if these entries aren't purged the size of the file will increase instead of decrease with the end of year roll over. Also I cannot see where the file can be optimised or verified now. These options all used to be available to us. Can someone please advise if I am just looking in the wrong place for these options or they no longer exist? Thanks in advance for any help provided :-)Solved826Views0likes4Comments