Manal-Hafza
Experienced Cover User
Joined 9 years ago
User Profile
User Widgets
Contributions
Re: Incorrect Credit Balance
Thanks for the update, i have reviewed your response and am confused. If i delete my manual payment, how will the account reconcile? transfer from deposits dont show up in the bank reconciliation window please advise before i proceed to delete the manual payment400Views0likes0CommentsRe: Incorrect Credit Balance
Hi, please see my image again. there is no credit note. there was a purchase, all good a payment was applied from the wrong account and needs to be deleted when i drill into the transaction, there are 2 other transactions that MYOB create in the back end the figures do not add up. there are 2 charges and 2 payments for the exact amounts, so im not sure how the balance ended up in credit hope this adds clarity to the issue556Views0likes3CommentsIncorrect Credit Balance
Hi team, i get this problem every now and then. a payment is applied for the correct amount but for some reason, the Balance Due on the transaction is a credit the transfer from deposits are greyed out so i cant delete them to see if it will fix the problem . what happened here? and what do i need to do to remove the credit note on this account?675Views0likes10Comments