BEER
Experienced Cover User
Joined 8 years ago
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Re: Downloading reports to Excel
Yes, I am confused (I am a user not an IT person). The solution appears to be to go to the cloud, but we do not want to use the cloud. MYOB needs to accommodate long time users (as well) using more traditional setups. I think, from memory, using a server was a fix to combat the slowness of MYOB when there was more than 1 user. Anyway, lets just say that this problem is not going away...581Views0likes1CommentRe: Downloading reports to Excel
What?? "Whilst it is frustrating for these things to happen and we understand - however a post like this doesn't help those on the forum to solve the problem." I AM REPORTING IT ON THE FORUM FOR SOMEONE TO SOLVE THE PROBLEM! 'Auto updating shouldn't trip your EXCEL exporting" IT DOES - EVERY TIME!! If you are in the know, you would know that lots of users have suffered through this problem ever since automatic upgrades started.... It has something to do with the database being a different version than the program and something happens to the ability to download to excel. We have a server where the database is and we all have Accountright on our individual computers. Individuals are unable to upgrade the database on the server and only our IT person can. Offer me a solution (to help others on the forum) to solve this problem once and for all!!689Views0likes3CommentsDownloading reports to Excel
Hi Every time Accountright automatically upgrades, we lose the ability to download the reports to Excel. A box appears with the word ERROR and then the path address. When is this problem going to be fixed? We have to engage the services of an IT person to upgrade our server as we need to download most of our reports to excel. We wouldn't mind so much if there was some benefit from the upgrade, but for us, there never is....713Views0likes5Comments