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Re: Import error: import file not loaded
AccountRight Application Error Report ===================================== Application Version: 2021.7.24.5180 Application File Version: 2021.7.24.5184 Incident Id: c9f2b1e9-d098-49c2-bc66-ae5c324124cb Time: Friday, 10 December 2021 9:44:34 AM Code: Unknown (0) Message: (Unknown): Stack Trace ---------------------------------------- 1 : MYOB.Huxley.API.HuxleyApplicationException ---------------------------------------- MYOB.Huxley.API.HuxleyApplicationException: (Unknown): ---> System.ArgumentOutOfRangeException: Length cannot be less than zero. Parameter name: length at mscorlib!0x060004df!System.String.Substring(Int32 startIndex, Int32 length) +0x6f at Huxley.ApplicationServices!0x06000362!MYOB.Huxley.ApplicationServices.ImportExport.CSVFormatProvider.DecodeLine(String line) +0x45 --- End of inner exception stack trace --- at Huxley.ApplicationServices!0x06000362!MYOB.Huxley.ApplicationServices.ImportExport.CSVFormatProvider.DecodeLine(String line) +0xbf at Huxley.ApplicationServices!0x06000523!MYOB.Huxley.ApplicationServices.ImportExport.Import.ImportData.GetNextRecord() +0x32 at Huxley.ApplicationServices!0x06000524!MYOB.Huxley.ApplicationServices.ImportExport.Import.ImportData.GetNextRecords() +0x6 at Huxley.ApplicationServices!0x060004d6!MYOB.Huxley.ApplicationServices.ImportExport.Import.ImportHelperService.GetFileHeaders(Stream stream, ImportExportFormat format, ImportExportFirstLine firstLine) +0xc at Huxley.ApplicationServices!0x060004d5!MYOB.Huxley.ApplicationServices.ImportExport.Import.ImportHelperService.GetFileHeaders(String filename, ImportExportFormat format, ImportExportFirstLine firstLine) +0x9 at Huxley.UI.Controllers!0x060024ed!MYOB.Huxley.UI.Controllers.ImportExport.ImportExportController.GetImportFileHeaders() +0x4a at Huxley.UI.Forms!0x06001764!MYOB.Huxley.UI.Forms.ImportExportWizard.ImportEntityMapFields.RefreshContainer() +0x8e at Huxley.UI.Forms!0x06002760!MYOB.Huxley.UI.Forms.BaseForms.BaseViewWizard.RefreshContainer() +0x261 at Huxley.UI.Forms!0x06001791!MYOB.Huxley.UI.Forms.ImportExportWizard.ImportExportWizard.RefreshContainer() +0x0 at Huxley.UI.Forms!0x0600276a!MYOB.Huxley.UI.Forms.BaseForms.BaseViewWizard.tabWizard_SelectedPageChanged(Object sender, TabPageChangedEventArgs e) +0x8d at DevExpress.XtraEditors.v17.1!0x06008726!DevExpress.XtraTab.TabPageChangedEventHandler.Invoke(Object sender, TabPageChangedEventArgs e) at DevExpress.XtraEditors.v17.1!0x06002791!DevExpress.XtraTab.XtraTabControl.RaiseSelectedPageChanged(TabPageChangedEventArgs e) +0x19 at DevExpress.XtraEditors.v17.1!0x06002799!DevExpress.XtraTab.XtraTabControl.OnSelectedPageChanged(Object sender, ViewInfoTabPageChangedEventArgs e) +0xc8 at DevExpress.XtraEditors.v17.1!0x06004e4c!DevExpress.XtraTab.ViewInfo.BaseTabControlViewInfo.OnSelectedPageChanged(IXtraTabPage prevPage) +0x20 at DevExpress.XtraEditors.v17.1!0x06004e47!DevExpress.XtraTab.ViewInfo.BaseTabControlViewInfo.set_SelectedTabPage(IXtraTabPage value) +0x5e at DevExpress.XtraEditors.v17.1!0x06004e45!DevExpress.XtraTab.ViewInfo.BaseTabControlViewInfo.set_SelectedTabPageIndex(Int32 value) +0x2d at DevExpress.XtraEditors.v17.1!0x060027fd!DevExpress.XtraTab.XtraTabControl.set_SelectedTabPageIndex(Int32 value) +0x0 at Huxley.UI.Forms!0x06002766!MYOB.Huxley.UI.Forms.BaseForms.BaseViewWizard.OnCustomRight1Clicked(ButtonClickedArgs args) +0x190 at Huxley.UI.Forms!0x06001794!MYOB.Huxley.UI.Forms.ImportExportWizard.ImportExportWizard.OnCustomRight1Clicked(ButtonClickedArgs args) +0x58f at Huxley.UI.Forms!0x060023f6!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.CallButtonClicked(Action`1 execute, ButtonClickedArgs args, String buttonText) +0x12 at Huxley.UI.Forms!0x06002372!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.btnCustom1_Click(Object sender, EventArgs e) +0x30 at System.Windows.Forms!0x06000e16!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19 at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d at System.Windows.Forms!0x06000efd!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184 at System.Windows.Forms!0x06000f0d!System.Windows.Forms.Control.WndProc(Message& m) +0x62c at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0 at System.Windows.Forms!0x0600571b!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0 at System.Windows.Forms!0x0600571e!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e at System.Windows.Forms!0x06002deb!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25 ========== MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1 MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1 MODULE: Huxley.ApplicationServices => Huxley.ApplicationServices, Version=2021.7.24.5180, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:663455b3be59482980870b4270c0758a; A:1 MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2021.7.24.5180, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:23470bf464064a7a8fb00fa049b1bbf5; A:1 MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2021.7.24.5180, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:de1928e734314460a5ab7b2fe0b5d51e; A:1 MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:4f7b64af12624780a21b88bb3460cac5; A:2 MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:c643f8c6b47f4807860bf3c099806bf8; A:1 ---------------------------------------- 2 : System.ArgumentOutOfRangeException ---------------------------------------- System.ArgumentOutOfRangeException: Length cannot be less than zero. Parameter name: length at mscorlib!0x060004df!System.String.Substring(Int32 startIndex, Int32 length) +0x6f at Huxley.ApplicationServices!0x06000362!MYOB.Huxley.ApplicationServices.ImportExport.CSVFormatProvider.DecodeLine(String line) +0x45 ========== MODULE: Huxley.ApplicationServices => Huxley.ApplicationServices, Version=2021.7.24.5180, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:663455b3be59482980870b4270c0758a; A:1 MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:4f7b64af12624780a21b88bb3460cac5; A:2 ----------------------------------------Import error: import file not loaded
I'm setting up a file & imported the card files from the previous file no problem. now trying to import the supplier files and get the 'somethings gone wrong' message - I believe this is because the import file will not load, I've tried restarting myob redoing the export file but keep getting the same problem. any ideas? thanksSolved