EugeneHe
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Joined 5 years ago
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Re: Terminating or removing an employee who was on JobMaker? We never requested or set up JobMaker
Hi - MYOB direct debit us every month for the subscription, I am not sure why you could not find this infomation. They company files are also updated to the most updated version on Monday. BTW, the total workstations licensed is 6, is this helpful?984Views0likes1CommentRe: Terminating or removing an employee who was on JobMaker? We never requested or set up JobMaker
Hi That's the problem as I said: - two employees are shown on the JobMaker tab for period 8 (even we never registered for JobMaker for the company or any employee). - i tried to remove normination or delcaration from "actions", but it comes with error messages. e.g.: "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 4d841e66-2953-4692-8612-b2de98681c3d." "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 134eda86-8c9b-4a55-ace3-d7ec6f0272b8." "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 44c1d388-0c73-4cf5-8e40-5f1ff7483aeb." Regards, Eugene1.1KViews0likes5CommentsRe: Terminating or removing an employee who was on JobMaker? We never requested or set up JobMaker
HiDoreen_P Thanks for your response. I have checked the employee's income type, both of them has the right income type "Salary and Wages" selected. Any other way to have this fixed? Regards, Eugene1.2KViews0likes1CommentTerminating or removing an employee who was on JobMaker? We never requested or set up JobMaker
We never applied Job Maker nor set up Job Maker on MYOB. However, when I processed STP today with our normaly payrun, I found two employess are shown under "Job Maker Period 10 ( - )" and there is error message on the JobMaker tab: " Terminating or removing an employee who was on JobMaker? Send this update to the ATO via theActionsmenu >Update employee details. " I then tried to remove declaration and normination as we never reported or applied Job Maker. Then I received another error message: "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: ab61542f-b973-4ebd-9048-9ffd3b4dccae." Can someone please fix this issue for us? Thanks.1.2KViews0likes10CommentsETP taxable component is missing from the EOFY finalisation
I followed the steps being posted on this link (https://help.myob.com/wiki/display/ar/Wrong+ETP+values+in+STP+reports#expand-3RecordtheETPagain) however, one of the ETP employees' EOFY finalisation is still missing the ETP taxable component, it only shows the ETP tax withholding, please see below. Can someone please assist with this issue? Thanks.235Views0likes1Comment